Services are down

Incident Report for use.id

Postmortem

On 9 Nov 2022 9:26AM CET, our engineering team has applied a new config to our load balancers. We experienced unforeseen downtime to several of our services. This incident is now resolved.

If you continue to experience problems, please contact our Support team. Thank you for your patience and we apologize for the inconvenience.

Posted Nov 09, 2022 - 10:51 CET

Resolved

This incident has been resolved.

Posted Nov 09, 2022 - 10:20 CET

Update

Still working on a fix for this issue.

Posted Nov 09, 2022 - 10:08 CET

Update

We are continuing to work on a fix for this issue.

Posted Nov 09, 2022 - 09:33 CET

Update

We are continuing to work on a fix for this issue.

Posted Nov 09, 2022 - 09:32 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 09, 2022 - 09:31 CET

This incident affected: Website, WebID Registry, Storage, Identity Provider, API, and use.id Web Application.